Terms and Conditions

Cancellation Policy: Normal Season (Jan,Feb, May, June, Sept, Oct, Nov & Dec) -30 days prior to arrival – 10% cancellation fee on the canceled component -15 days prior to arrival – 50% cancellation fee on the canceled component -07 days prior to arrival – 75% cancellation fee on the canceled component -Less than 7 days or no-show – 100% cancellation fee Peak Season ( March, April, July & August) -45 days prior to arrival – 10% cancellation fee on the canceled component -30 days prior to arrival – 50% cancellation fee on the canceled component -15 days prior to arrival – 75% cancellation fee on the canceled component -Less than 15 days or no-show – 100% cancellation fee For Selingan Island, 21 days prior to arrival, 100% cancellation fees for all season